Prevention and Management
of Aggression and Violence

The aim of this Prevention and Management of Aggression and Violence (PMAV) Course is to provide learners with the knowledge, skills and attitude to be able to manage aggression and violence.
This course provides staff members with the knowledge, confidence and skill in recognising the early indicators, assessing and de-escalating aggressive behaviour encountered within the context of their role.

Certification Validity

2 Years

Course Delivery

Blended Learning

Part 1

Theory online at your pace

Part 2

Practical in Dublin

Edmart Training and Consultancy

Edmart Training and Consultancy delivers quality training programs for healthcare and non-healthcare professionals, including Prevention and Management of Aggression and Violence training.

Unit 12, Bawnogue Shopping Centre
Bawnogue Road

Dublin 22, Ireland.
D22 RD28

Mail Us @

[email protected]

+353892472700

Features

PMAV is delivered through a blended learning approach consisting of a mandatory online theory module followed by a practical demonstration. Learners should be physically well enough to participate in the practical training.

Who should attend?

All individuals working in a Challenging role.

This course is based on the HSE’s Policy on the Prevention and Management of Work-Related Aggression & Violence 2018, their Strategy for Managing Work-related Aggression and Violence within the Irish Health Service 2008 and the Mental Health Commission’s Code of Practice on the use of Physical Restraint.

Course Content

Theory of violence and aggression in the workplace
What violence and aggression in the workplace is
Understanding and managing conflict within healthcare
Ethical & Legal requirements associated with violence and aggression
Strategies to avoid occurrences of aggression and violence
Identification, assessment and resolution of conflict
Recognition, assessment and management of escalating situations.
Assault cycle
Recognition and assessment of the escalation process
Use of stage specific de-escalation skills

Service user and situation specific risk assessment and management.
Verbal de-escalation skills
Management of verbal aggression
Crisis management
Physical and psychological risks involved in physical interventions
Safe practice in lone working and working alone
Personal safety in providing physical care
Risks associated with the use of physical interventions
Physical Interventions and breakaway techniques

Practical Demonstration

Classroom-based practical training covering physical interventions and breakaway techniques.

Defence against Kicks, Slaps & Punches.
Breakaways: Wrist/Arm Release, Two Hand Wrist Release, Release from Clothing Hold (Push/Pull), Clothing Release from hold from behind, Release from Hair Hold, Breakaway from hold to shoulders or neck, Body hold, Biting, Breakaway from Hair Hold & Ligature.

Assessment

The course comprises of theory and practical. It is tailored to suit the industry of the trainees. The theoretical knowledge will be assessed online as part of the e-learning. The Practical assessment will take place in the classroom. The learner must complete the E-learning Theory Module (Part 1) prior to attending the Practical Demonstration (Part 2).

Certification Validity

2 Years

Course Duration:

5 hours (Including Theory and Practical)
The course comprises of theory and practical. Theory class will be online on the website. The 3 hour theory class will be a week prior to the practical. And there will be a practical session for 2 hours. It is tailored to suit the industry of the trainees.

Certification

Certified by Edmart Training & Consultancy in line with HSE’s Policy on the Prevention and Management of Work-Related Aggression & Violence 2018, their Strategy for Managing Work-related Aggression and Violence within the Irish Health Service 2008 and the Mental Health Commissions’ Code of Practice on the use of Physical Restraint.